About First Aid Training Norwich | Who Are We?
First Aid Training Norwich, part of Safe Haven Training Ltd, provides high quality, affordable, and fully accredited first aid training for individuals, businesses, schools, childcare providers, and community organisations across Norwich and Norfolk.
Safe Haven Training Ltd was founded in 2012 (originally as Staffordshire First Aid Training) with a clear mission: to make life saving first aid training practical, affordable, and easy to access. From its early days, we’ve grown into a nationally recognised training provider, supporting clients across Norwich, Norfolk, Cambridgeshire, Linconshire and the wider UK - while still maintaining a strong local presence.
Accredited, Regulated & Fully Compliant First Aid Training
Our courses are delivered by experienced professionals, including NHS professionals, Former firefighters and Emergency responders. Our trainers are known for clear, engaging delivery, hands on learning and making complex topics simple and memorable. It’s one of the reasons we’re recognised as one of the best first aid training providers in Norwich.
We offer a full range of accredited first aid courses in Norwich, including 1 Day Emergency First Aid at Work, 3 Day First Aid at Work Course, 2 Day First Aid at Work Requalification, Paediatric First Aid Course (including blended options meeting Ofsted/EYFS standards), Mental Health First Aid Course (MHFA), CPR & AED Training and First Aid Refresher Courses.
Why Thousands Trust First Aid Training Norwich?
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Confidence & Safety Gain skills to respond effectively in emergencies. -
Expert Led Training Learn from professionals with real world experience. -
Flexible Learning Classroom and e-learning courses tailored to you.
Our Journey
Before starting Safe Haven Training, Ian Bryan spent more than three decades on the frontline as an NHS Paramedic and Air Ambulance responder. His frontline knowledge shapes every course we deliver, focused on real situations, real skills, and real confidence in emergencies.
2010 Humble Beginnings
We began in 2010 as Staffordshire First Aid Training, founded by Ian as a family-run business dedicated to making first aid practical, affordable, and accessible to everyone.
2015 First Major Milestone
In 2015, we secured our first nationwide contract with Pirelli Tyres - a breakthrough that proved the strength of our training and opened doors to working with large organisations across the UK.
2018 Rebrand & Expansion
As demand grew, we rebranded as Safe Haven Training Ltd, reflecting our wider national presence. We expanded our courses, built a team of NHS professionals and emergency responders, and began working with schools, councils, and businesses across England.
2020 Resilience in a Pandemic
The COVID-19 pandemic challenged us to adapt quickly. With PPE, social distancing, and CPR modifications in place, we continued delivering safe, high-quality training. During this time, we secured a £250,000 contract with Dudley Council and partnered with NHS Mid Cheshire Hospital, proving our resilience even in uncertain times.
2024 Nationwide Growth
By 2024, Safe Haven Training was delivering accredited First Aid and Health & Safety training nationwide - from Cheshire to Cornwall, and Liverpool to London - supporting both small teams and national organisations.
2025 The Journey Ahead
Today, Chester First Aid Training proudly operates as part of Safe Haven Training, continuing the mission to deliver expert-led, accredited First Aid and Mental Health training. Whether for local nurseries, schools, councils, or national corporations, our focus remains the same: giving people the knowledge, confidence, and skills to save lives.
Which First Aid Course Is Right for You?
We offer a full range of first aid training courses, suitable for workplaces, childcare settings, and individuals.
First Aid Courses
First aid courses designed for workplaces, nurseries, and care teams, meets HSE, and Ofsted requirements. Onsite or at local venues.
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Fire Safety Courses
Fire safety training is a legal requirement and a life saving skill. Accredited courses to help your workplace. Suitable for all industries, delivered onsite.
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Mental Health First Aid Courses
Support wellbeing in the workplace. Our mental health training helps you recognise signs, offer support, and foster a positive culture.
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Online First Aid Courses
A CPD accredited online first aid training course. Get certified in one day. Complete at your own pace.
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Bespoke & Specialist
Stay prepared, stay confident. From AED use to forestry first aid, our bespoke courses give your team the skills they need, delivered flexibly at your venue or ours.
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Don't just take our word for it
Trusted by Organisations Across Norwich
From nurseries and schools to national employers, businesses across Norwich rely on us for low cost, accredited first aid training that works around them.